Privacy & Data

Privacy Policy BB888 — How Your Data Is Protected

At BB888, Brazilian bettors' privacy is taken seriously. This page explains clearly what data we collect, how we use it, and what rights the LGPD guarantees you — no unnecessary legal jargon.

Last updated: January 2026  |  Pursuant to Law No. 13,709/2018 (LGPD)
What this policy covers
  • Data we collect and why
  • How we use your information
  • Third-party sharing
  • Security and storage
  • Your rights as a data subject
  • Cookies & Tracking

Our Commitments to Your Privacy

Six pillars that define how BB888 handles Brazilian bettors' data

LGPD Compliance

BB888 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). All collection, use, and storage of personal data follows the legal bases set out in the LGPD — contract performance, compliance with a legal obligation, and duly justified legitimate interest.

Your Data Is Never Sold

BB888 does not sell, rent, or trade users' personal data to third parties under any circumstances. The information you provide when creating your account and placing bets exists to operate the platform — not to generate data revenue.

End-to-End Encryption

All communications between your mobile device or computer and BB888's servers are protected with 256-bit SSL encryption. Sensitive data such as identity documents, CPF, and payment information is stored in encrypted form with restricted access.

You Control Your Data

The LGPD grants you concrete rights over your information — access, correction, portability, deletion, and withdrawal of consent. BB888 provides direct channels for you to exercise these rights without any red tape, with responses within 15 business days.

Minimal and Necessary Data Collection

BB888 collects only the data strictly necessary to operate the platform, verify identities, process payments via Pix, boleto, and card, and meet regulatory obligations. We do not request information that lacks a clear and defined purpose.

Communications Under Your Control

Promotional emails, bet notifications, and bonus communications are only sent with your consent. You can manage your communication preferences in the account panel or request to unsubscribe at any time through PT-BR support.

Last Updated: January 2026

This Privacy Policy describes how BB888 (bb888.casino) collects, uses, stores, and protects the personal data of its users, in accordance with Brazil's General Data Protection Law — LGPD (Law No. 13,709/2018). By creating an account or using any BB888 service, you confirm that you have read and understood this policy.

1Who We Are — Data Controller

The BB888 (bb888.casino) is the controller of the personal data collected through the platform. As the data controller, BB888 is responsible for determining the purposes and means of processing your personal data, always in compliance with the LGPD and other regulations applicable to the Brazilian sports betting and online gaming market.

For questions related to privacy, data protection, or the exercise of your rights as a data subject, you may contact our Data Protection Officer (DPO) at suporte@bb888.casino, with the subject line "Data Privacy".

2Data We Collect

The BB888 collects personal data at different points during your interaction with the platform. Below are the data categories and the contexts in which they are collected:

Category Data Collected When
Identification Full name, CPF, date of birth, national ID (RG) or driver's license (CNH) Registration and identity verification
Contact Email address, mobile number, full postal address Registration and account updates
Financial Pix key, card details (tokenized), transaction history Deposits and withdrawals
Platform usage Betting history, games accessed, sessions, preferences Continued use of the platform
Technical IP address, device type, operating system, browser Platform access
Communication Support interaction content, service history Support interactions

Some data is collected directly from you — such as the information you provide during registration. Other data is generated automatically through your use of the platform — such as your betting history on Brasileirão Série A or in the live casino. There is also data collected through cookies and similar technologies, described in section 10 of this policy.

Identity documents

During identity verification, we may request a copy of an official photo ID (RG, CNH, or passport) along with a selfie for confirmation. These files are stored in encrypted form, with access restricted to the compliance team, and are used solely for age and identity verification as required by regulation.

3How We Use Your Data

The BB888 uses the personal data collected for the following purposes:

  • Operate and manage your account — creation, authentication, maintenance, and closure of the betting account;
  • Process financial transactions — deposits via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED bank transfers, as well as withdrawal processing;
  • Verify identity and fulfill KYC obligations — Know Your Customer (KYC) in accordance with Brazilian sports betting regulations;
  • Prevent fraud and money laundering — monitoring of transactions and usage behavior to identify irregular patterns;
  • Offer customer support — support via live chat, email, and WhatsApp in Brazilian Portuguese;
  • Personalize your experience — display relevant football, MMA/UFC, e-sports, and casino odds based on usage history, where consent has been given;
  • Send communications — account notifications, confirmed bet alerts and, with your consent, promotional and bonus communications;
  • Comply with legal and regulatory obligations — reporting to the relevant tax and regulatory authorities, where required by law;
  • Improve the platform — analysis of aggregated and anonymized data to identify technical issues and improve the overall experience.

The BB888 does not use your personal data for purposes incompatible with those listed above without your knowledge and, where required, your prior consent.

4Legal Bases for Processing (LGPD)

The LGPD requires that all personal data processing be grounded in a legal basis. The BB888 processes your data based on the following legal bases set out in Lei nº 13.709/2018:

  • Contract performance (art. 7, V) — to create and manage your account, process bets, deposits, and withdrawals. Without this data, the service cannot be provided;
  • Compliance with a legal or regulatory obligation (art. 7, II) — for identity verification, anti-money laundering compliance, tax reporting, and other requirements under Brazilian sports betting regulations;
  • Legitimate interest (art. 7, IX) — for fraud prevention, platform security, and continuous service improvement, provided this does not override your fundamental rights and freedoms;
  • Consent (art. 7, I) — for sending marketing communications and delivering preference-based personalization, with the option to withdraw consent at any time.
Withdrawal of consent

Where processing is based on consent, you may withdraw it at any time through your account settings panel or by emailing suporte@bb888.casino. Withdrawal does not affect processing carried out prior to the withdrawal, nor processing based on other legal bases such as contract performance.

5Third-Party Sharing

The BB888 does not sell your personal data. Sharing with third parties only occurs in the situations below, all of which are necessary for platform operations or to meet legal obligations:

  • Payment processors — to process transactions via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED. These companies act as data processors and are bound by data protection agreements;
  • Identity verification providers — to verify CPF, documents, and prevent fraud, in line with regulatory requirements;
  • Partner casino game developers — limited sharing of the session identifier, without exposing full personal data, to enable the operation of slots, live casino, and crash games;
  • IT infrastructure providers — hosting, cybersecurity, and data analytics services operated under LGPD-compliant data processing agreements;
  • Regulatory and tax authorities — when required by law, court order, or instruction from a competent regulatory authority in the Brazilian sports betting sector;
  • Customer Support — support tools that may process conversation data for the purpose of delivering customer support.

All third parties with whom BB888 shares data with are contractually bound to handle it with the same level of protection required by the LGPD, using it solely for the agreed purposes.

6International Data Transfers

Some of the technology partners of BB888 — such as cloud infrastructure providers and casino game developers — may process data on servers located outside Brazil. When this occurs, BB888 ensures the transfer complies with Article 33 of the LGPD, through:

  • Contracts establishing data protection obligations equivalent to those under the LGPD;
  • Selection of partners located in countries with an adequate level of data protection recognized by the National Data Protection Authority (ANPD);
  • Standard contractual clauses binding the operator to the same obligations as the Brazilian data controller.

Under no circumstances is Brazilian users' personal data transferred for commercial purposes or shared with entities unrelated to the operation of the BB888.

7Data Security

The BB888 implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The key safeguards include:

  • 256-bit SSL/TLS Encryption across all communications between client and server;
  • Encryption at rest for sensitive data stored in our databases, including identity documents and financial information;
  • Two-Factor Authentication (2FA) available to all users and recommended for additional account protection;
  • Role-based access control — BB888 staff can only access the data necessary for their specific roles;
  • Continuous security monitoring with anomaly detection and 24-hour incident response;
  • Regular security audits conducted by internal teams and independent external auditors.

In the event of a security incident that may affect your personal data, the BB888 is committed to notifying you and reporting to the ANPD within the deadlines established by the LGPD, including details about the nature of the incident, the data affected, and the measures taken.

Suspect unauthorized access?

If you suspect someone has accessed your account without authorization, change your password immediately through the settings panel and contact support via live chat or at suporte@bb888.casino. We act quickly in these cases to protect your account and your data.

8Data Retention & Deletion

The BB888 retains your personal data for as long as necessary for the purposes for which it was collected, in compliance with mandatory legal retention periods. The criteria used to determine retention periods include:

  • Active account data — retained for the full duration of your BB888 account;
  • Financial data and transaction history — retained for a minimum of 5 years after account closure, in accordance with Brazilian tax and anti-money laundering legislation;
  • Identity verification documents — retained for the period required by sports betting regulations, which may be up to 5 years after account closure;
  • Security and access logs — retained for up to 12 months for incident investigation purposes;
  • Marketing and communication data — deleted upon request or following withdrawal of consent.

Once the applicable retention period has ended, data is securely deleted or anonymized so that it can no longer be linked to the original data subject.

9Your Rights as a Data Subject

The LGPD guarantees you, as a personal data subject, a set of rights that the BB888 is committed to respecting and facilitating. See each right below and how to exercise it:

Access
Confirm whether we process your data and obtain a copy of the information we hold about you.
Correction
Request the correction of incomplete, inaccurate, or outdated data.
Deletion
Request the deletion of data processed on the basis of consent, except where legal retention obligations apply.
Portability
Receive your data in a structured format for transfer to another controller.
Withdrawal of Consent
Withdraw consent for processing based on that legal basis at any time.
Sharing Information
Know which public and private entities BB888 has shared your data with.

To exercise any of these rights, contact us at suporte@bb888.casino with the subject line "LGPD Rights — [your right]" or access your account settings panel. The BB888 responds to data subject requests within 15 business days; this period may be extended in cases of high complexity, with prior notice to the requester.

If you believe BB888 has not adequately addressed your request, you have the right to file a complaint with the National Data Protection Authority (ANPD).

10Cookies & Tracking Technologies

The BB888 uses cookies and similar technologies to improve platform functionality, ensure security, and — with your consent — personalize your experience and display relevant content. The types of cookies used are:

  • Essential Cookies — required for the platform to function properly, such as maintaining authenticated sessions and saving language preferences. They cannot be disabled without affecting core functionality;
  • Security cookies — used to detect suspicious activity, prevent fraud, and protect user accounts;
  • Analytics cookies — collect aggregated data on how users navigate the platform in order to identify improvements. This data is anonymized and cannot be used to identify individual users;
  • Preference cookies — store user settings such as favorite betting markets and odds display preferences;
  • Marketing cookies — used only with explicit consent, to personalize communications about promotions, bonuses, and relevant sporting events.

You can manage your cookie preferences through the consent banner displayed on your first visit or through your browser settings. Disabling non-essential cookies does not affect access to the platform's core features.

Local Storage and on-device data

In addition to cookies, BB888 may use browser Local Storage to store interface preferences and temporary session data on your device. This information is stored locally on your phone or computer and is never transmitted to third parties.

11Minors

The BB888 is a platform intended exclusively for users aged 18 and over. Registration and use of the platform's services by minors is strictly prohibited.

BB888 verifies age during the registration process and may request additional documentation when there is reason to believe a user has not reached legal age. Accounts identified as belonging to minors are closed immediately, with all balances held pending investigation.

If you are the guardian of a child or teenager and suspect they have created an account on the BB888, please contact our support team immediately — we will act promptly to close the account and guide you through the next steps.

BB888 does not intentionally collect personal data from anyone under 18. If we become aware that a minor's data has been collected, we will delete it immediately.

12Marketing Communications

The BB888 may send marketing communications — such as information about promotions, bonuses, odds boosts for Brasileirão matches, UFC, and other events — via email, SMS, and push notifications, strictly based on your explicit consent.

When you register, you can choose whether or not to receive these communications. You can update your preference at any time through the account settings panel, under "Communication Preferences", or by requesting to unsubscribe via support.

Transactional communications — such as bet confirmations, withdrawal notifications, and account security alerts — are sent regardless of marketing consent, as they are necessary for the performance of the platform's terms of service.

The BB888 does not send marketing communications to users who have activated self-exclusion or are in a responsible gambling cooling-off period.

13Changes to This Policy

The BB888 may update this Privacy Policy periodically to reflect changes in Brazilian legislation, betting industry regulations, or the platform's data processing practices.

Material changes will be communicated by email at least 15 days before they take effect. The date of the last update is always shown in the header of this page.

Continued use of the platform after the effective date of an updated version of this policy constitutes acceptance of the changes. If you do not agree with the changes, you may close your account and request deletion of any data not subject to legal retention requirements.

We recommend reviewing this policy periodically to stay informed about how BB888 protects your information.

14Contact & Data Protection Officer (DPO)

To exercise your rights as a data subject, clarify questions about this policy, report privacy concerns, or get in touch with our Data Protection Officer, please use the channels below:

  • Email: suporte@bb888.casino — subject: "Data Privacy"
  • Live chat: available 24 hours a day on the platform, with support in Brazilian Portuguese
  • WhatsApp: available at the number listed in the platform's contact panel

The BB888 commits to responding to all data subject requests within the deadlines set by the LGPD — generally within 15 business days of receiving a complete request.

National Data Protection Authority (ANPD)

You have the right to file a complaint with the ANPD if you believe BB888 has handled your data in violation of the LGPD. However, we recommend reaching out to our DPO before escalating to the regulatory authority — resolving it directly is faster and more efficient for everyone involved.

Your data, protected

Bet with Confidence at BB888

Your personal data is protected with 256-bit encryption, handled in compliance with the LGPD, and never sold to third parties. Sign up with confidence and start betting on Brasileirão, UFC, Live Casino, and much more.

LGPD-protected data 256-bit SSL Encryption No sale of data to third parties PT-BR Support 24/7

Responsible Gaming at BB888

Healthy entertainment starts with the bettor in control — and the platform was built to ensure exactly that

Deposit Limit
Set a daily, weekly, or monthly limit in the account panel to keep your betting budget under control.
Self-Exclusion
Temporary pause or permanent deletion at any time, with no red tape and immediate effect.
+18 Only
All registrations are verified. Only users aged 18 and over may access the platform and its features.
Need Help?
Visit Responsible Gaming for support resources, self-control tools, and expert guidance.
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